More than 60 Years of Combined Experience.
Clinical Solutions is driven by the need for real solutions to real issues that confront caregivers on a daily basis.
Clinical Solutions was established to provide efficient, expert solutions to health care providers and to the individuals that they serve. Our partners offer the benefits of 60 years of combined experience gained from previous positions in the healthcare industry. Our fundamental goals as providers of a variety of specialized patient care environments consist of bringing to the customer the very best in terms of: Safety, Simplicity & Utility.
Clinical Solutions is an accredited business through a national accrediting body; The Accreditation Commission for Health Care (ACHC). Our compliance with their accreditation standards demonstrates to our customers that we have organized the delivery of our services in compliance with industry standards.
Our Performance Guidelines are based on the understanding that:
- Clinical Solutions is an accredited provider (through ACHC) of specialized durable medical equipment and advanced technologies intended to make a difference in clinical outcomes.
- Our approach is unique in that we perceive ourselves as an extension of the services provided by our customers to their customer base.
- As such, we perform at all levels in our organization in a manner that we believe to be consistent with that which would be expected and demanded from your own professional and paraprofessional staff.
- We approach every opportunity to serve with courtesy, patience, caring, understanding, conscientiousness, accommodation and thoughtfulness.
- We are sensitive to the needs of all parties.
- We are available to service and deliver our equipment twenty four hours a day.
- We recognize the need for equipment that is well maintained and assurance of cleanliness during its use.
- We call our clients on a consistent basis to assure that their needs pertaining to our equipment are being met and respond to any requests for service.
- Those individuals who are the end users of our equipment often don’t differentiate us from their primary provider of services. With that understanding, we promote your image to the customer with positive interactions.
- In all care delivery settings we avail our services to staff for product in-servicing and acquaint ourselves with the caregiver. We inform them that we are providing equipment and encourage them to contact us if service is required. We value our business relationships and always represent you in the most positive light.
Our services extend to all sites of care.
Our experience has taught us that the higher the quality of a product, the higher the quality of outcomes. We provide equipment to those patients in acute and sub-acute care settings. The comfort afforded by our equipment is a clinical benefit consequent to its quality and therapeutic capabilities. Quality systems are inherently comfortable because of their design and material base.
We are sensitive to economic issues and price our systems accordingly. Our equipment, understanding, and commitment to service are the differences we provide to enhance the quality outcomes that you seek.
- We understand the nature of healthcare and that of the provision of therapeutic care.
- We understand the objective of providing the cornerstone elements of proper care including comfort, dignity and the freedom to accomplish quality-of-life objectives.
- We select and provide special mattress systems and seating cushions that afford comfort and function as much as for clinical effectiveness in managing real or potential soft tissue injury.